CAVIAR CLUB – TERMS & CONDITIONS
Effective Date: August 4th, 2025
Welcome to Caviar Club LLC (“Caviar Club”, “we”, “our”, “us”). These Terms & Conditions govern your membership, purchases, and use of services provided by Caviar Club.
By joining Caviar Club or purchasing any experience, you agree to the following terms:
1. MEMBERSHIP
- Membership is granted upon successful registration and payment of the applicable annual membership fee.
- Memberships are non-refundable and non-transferable.
- Caviar Club reserves the right to modify or update membership benefits with reasonable notice.
2. SERVICES
- Members receive access to concierge services, exclusive experiences, partner clubs, and curated events.
- All concierge and access services are included within the membership.
- Additional purchases such as event tickets, travel, and bespoke experiences incur separate charges.
3. BOOKINGS & PAYMENT
- All bookings require upfront payment upon confirmation.
- You will receive a quote for requested services; payment is processed only upon your approval.
- We accept payments via secure third-party processor (Square). We do not store or process your payment details directly.
4. CANCELLATIONS & REFUNDS
- Membership fees are non-refundable.
- Experiences, events, and services are also non-refundable once confirmed, due to the bespoke nature of each booking.
- You may transfer confirmed bookings to another person with written notice to our concierge team, subject to approval.
- If an event is canceled by the organizer, you will be eligible for a full refund.
- If an event is postponed, a credit will be issued for future use with Caviar Club.
5. RISK & LIABILITY
- Certain experiences may carry inherent risks (e.g., travel, adventure sports). By booking, you accept full responsibility and may be required to sign waivers.
- Caviar Club is not responsible for delays, cancellations, or issues arising from third-party suppliers, venues, or external events beyond our control.
6. TAXES
- Applicable taxes will be charged based on your billing location and the nature of the service provided.
7. CONDUCT & ELIGIBILITY
- Caviar Club is an inclusive but curated community. We reserve the right to refuse or terminate membership at our discretion in cases of misconduct.
- There is no age restriction for membership; however, some experiences may have age limits due to venue or legal requirements.
8. CHANGES TO TERMS
- These terms may be updated periodically. Continued use of our services implies acceptance of any revised terms.